Effective Date: 1 day of 12, 2021

PLEASE READ THE FOLLOWING CAREFULLY

THIS STATEMENT PROVIDES GENERAL INFORMATION ABOUT THE PRIVACY STATEMENT OF THIS WEBSITE, ITS MESSENGER APP AND ANY OTHER RELATED APPS (MOBILE OR OTHERWISE). IF YOU ARE UNDER 16 YEARS OF AGE, PLEASE BE SURE TO READ THIS PRIVACY STATEMENT WITH YOUR PARENTS OR GUARDIAN AND ASK THEM QUESTIONS ABOUT WHAT YOU DO NOT UNDERSTAND. YOUR USE OF THIS SERVICE CONSTITUTES ACCEPTANCE BY YOU OF THIS PRIVACY STATEMENT.

CHATLITTL COMPANY (collectively, “CHATLITTL”, “we”, “our” and “us”.) has created this privacy statement (“Statement”) in order to demonstrate its firm commitment to the privacy of the details that you provide to us when using www.chatlittl.com (“the webpage” or “messenger” or “mobile app”, collectively “the website”) , as the data controller for the purposes of the GDPR (General Data Protection Regulations EU 2016/679), California Consumer Protection Act (CCPA) and the California Online Privacy Protection Act (CALOPPA).

At CHATLITTL, we are committed to maintaining the trust and confidence of all visitors to our website. In particular, we want you to know that the website is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

We believe your business is no one else’s. Your Privacy is important to you and to us. So, we’ll protect the information you share with us. To protect your privacy, CHATLITTL follows different principles in accordance with worldwide practices for customer privacy and data protection.

– We won’t sell or give away your name, mail address, phone number, email address or any other information to anyone.

– We‘ll use state – of – the – art security measures to protect your information from unauthorized users.

Therefore, to provide you with our services we need (and sometimes are obliged by the law) to collect your personal data. This Privacy Policy (the “Policy”) informs Users (a “User”, or “You”) of our policies regarding the processing of Personal Information we receive from Users of website.

In this Privacy Policy, we’ve provided detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

We take your privacy seriously and take measures to provide all visitors and users of the website with a safe and secure environment.

The Personal Information on the website, is collected, controlled and processed by the following entities:

CHATLITTL COMPANY

P.O. Box 2272
Westminster, CA 92684

EMAIL: support@chatlittl.com

THIS POLICY

This Policy explains our processing of your personal data and your rights according to the CCPA, CALOPPA and the EU GDPR. CHATLITTL reserves the right to modify this Statement at any time without notice by posting the changes on this webpage.

DEFINITIONS

“Personal Data” means any information which relates to a living, identifiable person. It can include names, addresses, telephone numbers, email addresses etc but it is wider than that and includes any other information relating to that person or a combination of information which, if put together, means that the person can be identified.

“Special Category data” means personal date about a person’s race, ethnic origin, politics, religion, trade union membership, genetics, biometrics (where used for ID purposes), health, sex life or sexual orientation.

“Processing” covers all activities relating to the use of personal date by an organization, from its collection through to its storage and disposal and everything in between.

“Data subject” means the person whose personal data is being processed.

“Consent” any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;

“Controller” the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data;

“Data handling” any set of operations or operations performed in an automated or not automated manner on personal data or files, thus collection, capture, systematization, distribution, storage, transformation or alteration, query, introspection, use, communication, forwarding, distribution or by any other means of making data available, coordination or interconnection, restriction, deletion or destruction;

“Data controller” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;

“Addressee” means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not;

“Third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data;

“Profiling” any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements and;

“Privacy data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.

RULES OF DATA HANDLING

The Data Controller defines his / her data management in such a way that it with the principles set out in the Privacy laws – legality, fairness and transparency, purpose limitation, data saving and accuracy, limited storage, integrity and confidentiality, as well as accountability – complies fully.

Accordingly, the Data Controller handles the collected, stored (managed) personal data solely for the clear and legitimate purposes defined and described below in subsequent paragraphs and only for the time stated. Thus, the subjects can read in detail about each of the data management activities in the mentioned points.

The legal basis for data management of the Data Controller is typically the consent of the data subject, the fulfilment of the contract concluded with the data subject, its preparation and the fulfillment of the legal obligation.

The consent-based data management will only take place if the data subject has given a clear, concrete, informed and unambiguous consent to the processing of personal data concerning the natural person by a clear affirmative action, such as a written declaration, including doing it in an electronic way. The consent of the data subject can be specified by ticking the checkbox on the Website when signing up. Giving consent also means that the data subject has read and understood this Privacy Policy and contributes to the Data Controller’s data management based on the information provided herein. The data subject is entitled to withdraw his consent at any time. Withdrawal of consent does not affect the legality of the consent-based data management prior to revocation.

The legal basis for data management will be the fulfilment of the contract if the data subject orders the service from the Company, for example through the Website, i.e. a contractual relationship between the concerned (user) and the Company.

We’re talking about statutory data management when a law obliges Data Controller to include some data as well as the duration of data storage.

Data Controller ensures data security and proper management. The Data Controller ensures that the data is stored in a form that allows identification of data subjects only for the time necessary to achieve the purposes for which personal data are processed. He/she also takes the technical and organizational steps to ensure that the data processed is adequately protected. Within this framework, he/she will take reasonable measures to prevent unauthorized access, alteration of use, transmission, disclosure, deletion or destruction, as well as unavailability of accidental destruction and damage resulting from changes in the technique used.

Therefore, the Data Controller’s staff shall ensure that unauthorized persons do not access personal data and that the storage and placement of personal data is designed in such a way that it is not accessible, accessible, alterable, destroyed, or destroyed by an unauthorized person.

The Company undertakes that the personal data of the data subjects will only be forwarded to the addressee (third party or data processor) who also handles the personal data provided or transmitted to them in accordance with these principles. The Company does not sell the data of the affected persons.

The users of the Website are also responsible for the security of their data. For protecting Your username and password, please be careful about the security of these data and not give it to third parties.

INFORMATION WE COLLECT

CHATLITTL is a Social Media communication service. You provide your mobile number and basic account data (which may include profile name, profile picture and about information) to create a CHATLITTL account.

To make it easier for your contacts and other people to reach you and recognize who you are, the screen name you choose, your profile pictures, and your username (should you choose to set one) on CHATLITTL are always public. We don’t want to know your real name, gender, age or what you like.

While providing our services we may collect the “Personal Information” which is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. Namely, we may collect:

Identity information: name, facial image, ID number, documents proving your identity and any other information they may contain;

Residential information: residence address, and any other information they may contain;

Contact information: email address, mailing address, phone number;

Security information: alias, passwords;

You can correct or remove this information by accessing your account settings.

YOUR MESSAGES

Cloud Chats

CHATLITTL is a cloud service. We store messages, photos, videos and documents from your cloud chats on our servers so that you can access your data from any of your devices anytime without having to rely on third-party backups. All data is stored heavily encrypted and the encryption keys in each case are stored in several other data centers in different jurisdictions. This way local engineers or physical intruders cannot get access to user data.

Secret Chats

Secret chats use end-to-end encryption. This means that all data is encrypted with a key that only you and the recipient know. There is no way for us or anybody else without direct access to your device to learn what content is being sent in those messages. We do not store your secret chats on our servers. We also do not keep any logs for messages in secret chats, so after a short period of time we no longer know who or when you messaged via secret chats. For the same reasons secret chats are not available in the cloud — you can only access those messages from the device they were sent to or from.

Media in Secret Chats

When you send photos, videos or files via secret chats, before being uploaded, each item is encrypted with a separate key, not known to the server. This key and the file’s location are then encrypted again, this time with the secret chat’s key — and sent to your recipient. They can then download and decipher the file. This means that the file is technically on one of CHATLITTL’s servers, but it looks like a piece of random indecipherable garbage to everyone except for you and the recipient. We don’t know what this random data stands for and we have no idea which particular chat it belongs to. We periodically purge this random data from our servers to save disk space.

Public Chats

In addition to private messages, CHATLITTL also supports public channels and public groups. All public chats are cloud chats. Like everything on CHATLITTL, the data you post in public communities is encrypted, both in storage and in transit — but everything you post in public will be accessible to everyone.

How We Use Information

We, our authorized partners and our representatives store and use Your Personal Information only for providing and improving the website. In particular, we use Users’ Personal Information for the following purposes:

To improve our services to you and to provide you with the Services requested: We run the following processes to fulfil our obligations with you:

• Enabling you to access the Site and create an account
  
  
• Enabling you to communicate with other users, post text, photos, videos, multimedia & engaging in forum discussions and receive updates from CHATLITTL about your account
  
  
• Providing support to you when you use CHATLITTL
  
  

To comply with our legal obligations: In many jurisdictions we are obliged to collect certain information about our Users to be authorized to act;

• It is necessary for the performance of a contract to which you are a party, or to take steps prior to entering into a contract with you, for us to provide you with our services. Where we require information from you for these purposes, we have set out above which information it is necessary for us to process, without which we will be unable to provide you with our services.
  
  
• It is necessary for the purposes of our legitimate interests, such as fraud prevention, child protection, maintaining quality of service, error detection and cyber security, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine this, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you. In order to protect children from harassment and abuse, we video record and store tutoring sessions.
  
  
• Where we need to comply with a legal obligation; or in rare circumstances:
  
  
• Where we need to protect your interests (or someone else’s interests); and/or
  
  
• Where it is needed in the public interest or for official purposes
  
  

To improve customer service: information provided by Users helps us respond to customer service requests and support needs more efficiently;

To support our legitimate interests in developing the Site and the Services: These processes include:

• To aid the technical administration of the Site;
  
  
• To better understand how the Site is functioning for Users to inform our product development;
  
  
• To draw conclusions upon demographic information and;
  
  
• Preventing fraud, spam and abusive or inappropriate behaviour and;
  
  
• Marketing activities to promote our services to registered users. These communications may be personalized to you and your interactions with the Site and can be delivered by email, social media advertising and other digital marketing channels
  
  
• Notifying you about upcoming promotions, Referral Discount Codes, services or customer surveys
  
  
• Undertaking impact reporting to understand the efficacy of our Services
  
  
• Undertaking research to better understand our customers interests
  
  
• Analysing your interactions to improve the efficiency of our marketing activity
  
  

To personalize User experience: We may use information in a general manner to understand how Our Users as a group use the services and resources provided on our website;

To send periodic emails: We may use the email address to send information and updates pertaining to your use of the transaction request;

To resolve disputes and enforce our agreements to the extent necessary and sufficient for protecting your interests or interests of other Users.

Information you share in public areas of CHATLITTL may be accessed, used, and collected by others around the world. We try to provide a secure environment by endeavouring to limit access to our database to legitimate users, but we cannot ensure that unauthorized parties will not obtain access. We also cannot control how approved users store or transfer the information you give to us, so you should not post sensitive information to CHATLITTL.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, personal data and email addresses

We will also store comments or reviews if you choose to leave them.

COOKIES AND SIMILAR TECHNOLOGIES

Cookies are small files that we or others send to and store on or with your computer so that your computer, browser, mobile app or other application can be recognized as unique the next time you access, visit, use or otherwise take advantage of the Services or other media. Cookies may also reflect demographic data pertaining to you or other data linked to information you submit. One use or consequence of cookies is to enable you to receive customized ads, alerts, content, services or information. You are always free to decline any cookies we use by adjusting the settings of your browser, as your browser may permit; however, some products, services or features might not be available or operate properly if cookies are not enabled. Some of our advertisers and third-party service providers may also utilize their own cookies.

In addition, we, our service providers and others sometimes use data-gathering mechanisms on the Services, including without limitation “web beacons”, “clear GIFs”, “pixels” and/or “tags”. These perform statistical and administrative functions, such as measuring site and page traffic, verifying advertising paths, better understanding user interests and activity, gathering related information (such as information relating to a particular browser, device or IP address) and positioning images, and typically do so without detracting from your online experience. Such mechanisms are not necessarily designed to collect Personal Information. In addition, if you have provided your email address, we might use a non-human unreadable form (or “hash”) of your email address to deliver, or facilitate delivery of, relevant advertisements and information to you on or by way of the Services or on or by way of other websites or media, including, for example, popular social media sites and features.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations.

By contacting us at support@chatlittl.com at any time to obtain the confirmation whether or not the personal data concerning you is being processed.

We may retain records where necessary to fulfil our regulatory or statutory duties.

WHAT ARE YOUR RIGHTS TO YOUR DATA?

All Your Personal Information we collect will always belong to you. However, we are a collector and a processor of Your Personal Information. That implies on us obligations to respect your rights to Personal Information and facilitate the exercise of your rights thereto. In order to use any of your rights at any time please contact us and we will facilitate the exercise of your rights free of charge. We will inform you on the actions taken by us under your request as soon as practically possible, but in any case, not later than in 30 (thirty) calendar days.

In accordance with effective regulations you have a significant number of rights related to your Personal Information, such as e.g.:

Right to access. You may obtain from us the confirmation as to whether or not personal data concerning you is being processed and get an access to such personal data. You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection office at support@chatlittl.com and we will work with you to remove any of your personal data we may have.

Right to rectify your inaccurate Personal Information and to have incomplete personal data completed, including by means of providing a supplementary statement

Right to erase your Personal Information. Please note that a request to erase your Personal Information will also terminate your account on the Site. We will automatically and without undue delay erase your Personal Information when it is no longer necessary in relation to the purposes for which it was collected or otherwise processed;

Right to restrict processing of your Personal Information;

Right to data portability. You may obtain from us the personal data concerning you and which you have provided to us and transmit it to another Personal Information Controller;

Right to object to processing of Your Personal Information,

Right to withdraw your consent to the usage of your Personal Information at any time

Right to lodge a complaint. We take privacy concerns seriously. If you believe that we have not complied with this Privacy Policy with respect to your Personal Information, you may contact our respective Data Protection Office. We will investigate your complaint promptly and will reply you within 30 (thirty) calendar days.

GOOGLE ANALYTICS

When someone visits the website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to track things such as the number of visitors to the various parts of the site and interactions with the site. This information is processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of visitors to our website.

SECURING PRIVACY

To transfer data between our websites, our applications and backends, communication is encrypted using the SSL (Secure Socket Layer) encryption. We protect the systems and processing by a series of technical and organizational measures. These include data encryption, pseudonymization and anonymization, logical and physical access restriction and control, firewalls and recovery systems, and integrity testing. Our employees are regularly trained in the sensitive handling of personal data and are obliged to observe data secrecy in accordance with legal requirements.

MINORS

We do not knowingly gather or otherwise process personal data of minors under the age of 16. If we notice that one of our users/visitors is a minor we’ll immediately take steps to remove their information. If you believe we have processed or still hold information on minors, please send us an email at support@chatlittl.com and we’ll remove it A.S.A.P.

CHANGES IN THE PRIVACY STATEMENT

The effective date at the bottom of this page indicates when this Privacy Statement was last revised. We will notify you before any material change takes effect so that you have time to review the changes. Any change is effective when we post the revised Privacy Statement. Your use of the Services following these changes means that you accept the revised Privacy Statement.